9 Comments
Mar 30Liked by Don Akchin

Older people aren't too old to learn how to adapt to new tech. But we do need to learn new ways to look at a problem, a new way to think when faced with a tech-related dilemma. We may not see & consider all the possible or probable solutions as young users seem to do quite naturally, but we sure can learn to do it. Practice makes progress!

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In the 90s I was responsible for training thousands of users to connect to computers and large Financial Systems (Oracle Financials). I learnt first hand that people needed a whole new way of learning. I was the go-between the consultants and the users, translating the tech to the users. Now close to 70, I like to keep up with tech but find I am applying the same learning process to myself that I applied to my students back then. It takes time! And yes I would love to be on the testing team for gadgets these days they think they have explained well!

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Mar 31Liked by Don Akchin

So let me get this straight…you are making me jump through technical hoops to make sure that I am who I say I am on a website that I am registered with to make a comment about the didiculty

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This was very helpful. In particular, I have the same problem with updating the substack app. Unfortunately, my phone is too old. Much like me.

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Ah, the Infinite Loop of Stupid. Applies to so many things...and there's no question that truly smart tech would work for ALL users. I've always said I shouldn't have to read the effing manual.

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Thanks, Robyn. It's reassuring to know it's not easy, even for someone with your background and experience.

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My wife has a newer model Iphone and I have no idea how to operate it.

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True, although sad to say, years of practice have resulted in only miniscule progress. But we soldier on!

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See… I accidentally hit the send button trying to correct the typo

This is such a frustrating topic that is not fixable for people over maybe 25

I truly debated even making a comment on this as you know my feelings about this topic

I should have listened to myself and just read a book 🙄

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