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Jo Paoletti's avatar

I note with interest the percentage of older consumers using broadband. And yet Netflix is ditching DVDs. I live in the retirement community where this decision is causing major upset, including in two of our four movie groups, who depend on DVDs for their offerings. (Not to mention the millions of people of all ages living in rural areas.)

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Susie Kaufman's avatar

Very useful article...but sometimes I feel like it's a losing battle. No sooner do I get the hang of one thing than something else takes its place. Currently struggling with QR codes which seem to be ubiquitous. The worst is in restaurants, often in airports where the customer is already stressed out, where you can't get anything to eat without doing a digital dance.

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